The use of a Flo's Restaurants Gift Card (hereafter, "Gift Card") may be combined with another offer, promotion, or discount (hereafter, "Promotion") unless otherwise specified on the Promotion.
A Gift Card expires one year after the date of purchase.
Flo's Restaurants is not responsible for lost or stolen Gift Cards.
A Gift Card is usable at any Flo's Restaurants location and for any eligible Flo's Restaurants merchandise until the Gift Card's indicated expiration date, after which the Gift Card is unusable.
The customer must present the Gift Card at the time of redemption.
The use of a Gift Card applies only to price of the purchased merchandise and does not include gratuity.
A Gift Card has no cash value and cannot be redeemed for anything except eligible Flo's Restaurants merchandise (see Return Policy below).
For transactions not exceeding the balance of a Gift Card, Flo's Restaurants will deduct the appropriate amount from the existing Gift Card or issue a new Gift Card for the remaining amount.
For transactions exceeding the balance of a Gift Card, the remaining amount is still due from the customer.
When a Gift Card's balance reaches zero, Flo's Restaurants may take back the empty Gift Card.
Orders for Gift Cards may take 7 to 10 working days for processing and shipping. Durin the holiday season, gift cards may take extra processing time to meet demand.
For special orders (e.g., high-volume orders, orders with accelerated or special shipping, and international orders), please e-mail orders@flosrestaurants.com.
Flo's Restaurants reserves the right to review each order and grant or deny its execution.
Flo's Restaurants reserves the right to review each redemption of a Gift Card and grant or deny its execution.
Terms and Conditions for Dinner-for-Two Vouchers
A Flo's Restaurants Dinner-for-Two Voucher (hereafter, "Voucher") cannot be used in conjunction with any other Promotion.
A Voucher expires one year after the date of issue.
A maximum of one Voucher can be used per table per visit.
A Voucher cannot be redeemed with takeout orders.
A Voucher includes only the price of two dinners and does not include additional dinners, beverages, appetizers, desserts, or gratuity.
The balance remaining on the bill after the redemption of a Voucher is not eligible for payment with Gift Cards.
The use of a Voucher cannot be split across visits or tables.
Flo's Restaurants reserves the right to review each redemption of a Voucher and grant or deny its execution.
General Terms and Conditions
Any restriction stated on the Promotion is effective for the life of the promotion unless otherwise stated.
Any Flo's Restaurants Promotion is valid until the end of the promotional period.
Flo's Restaurants may discontinue, modify, or extend any Promotion without notice.
Flo's Restaurants may modify the Terms, Conditions, and Policies without notice.
Return Policy
Flo's Restaurants will refund the purchase price of an unused Gift Card within 30 calendar days from the date of purchase.
A newly issued Gift Card resulting from a surplus of a previous transaction is not eligible for a return.